Return & Refund Policy
Last Updated: April 2026
01 Return ki Muddat (Window)
Household & Crockery
Aap delivery ke 7 din ke andar product return kar sakte hain agar wo unused ho.
Grocery & Herbal
In items ka return sirf 24 ghante ke andar accept hoga agar product damaged ya expired ho.
02 Return ki Sharait (Conditions)
- ✓ Product apni original packaging mein hona chahiye.
- ✓ Item istemal shuda (used) nahi honi chahiye.
- ✓ Saari tags aur accessories sath honi lazmi hain.
- ✓ Herbal items ki seal khuli hui nahi honi chahiye.
03 Refund Process
Jab humein aapka return mil jayega aur inspection mukammal ho jayegi, to refund approve hone par 5-7 working days mein aapki payment transfer kar di jayegi. Cash on Delivery (COD) orders ka refund Bank Transfer ya JazzCash/EasyPaisa ke zariye hoga.
Shipping Charges
Agar product defected hai to shipping hum bharenge. Magar agar aap bina kisi wajah ke return kar rahe hain, to shipping charges customer ko ada karne honge.
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